About Us

JasnaSkiPass.com is owned and operated by UK company Propaganda Sports Ltd, registered in England & Wales. As a licensed retailer of Ski Passes for Slovakia ski resorts in association with Tatry Mountain Resorts (TMR) and GoPass we are able to offer the best prices and quick turn around time with offices based both in Slovakia and the United Kingdom – meaning we can deliver to your house or hotel as quickly and securely as possible.

Through our network of partnerships and friends in resort we are also able to offer the best prices for accommodation, transport, rental and lesson services directly to the client.

For further information please contact us via info@propagandasports.co.uk

 

Frequently Asked Questions

Why are your prices cheaper than the resort themselves?
As a licensed retailer of ski passes, we have been able to negotiate favourable rates that allow us to supply the visitor with better prices and get the ski pass directly to the door of the customer. We managed to get these rates because of our experience and history in resort and being the closest UK partner company to the operations in resort. We will not be beaten on price by any other retailer

How long will it take to receive my pass?
Once your order is received, its generally a very quick turnaround – However this varies – we, like everyone else in the world, do have office hours and days of the week where we are not operating, so please don’t expect to order your ski pass at 9pm on sunday evening and expect it to be delivered Monday morning. Generally, all orders are finalised within 48 hours and your passes are delivered within 5 working days by recorded delivery.

I’ve lost my pass, or it was never received – what should I do?!
If you have managed to lose your pass before your trip, or you have for some reason not received your GoPass from us (please allow 10 working days before contacting us to say its lost) You will need to get in contact with us as soon as possible before your trip. We are able to reissue your card with a £10 administration fee to cover the cost of a new card and will deliver to either your home address or your accommodation in resort (if card is undelivered, admin fee is waived). This must take place a minimum of 7 days prior to your arrival.

I’ve arrived in resort and I don’t have my ski pass at the accommodation I requested!
Please contact our in resort office on +421 917 707 282 straight away and issue will be resolved.

I’ve changed my plans and no longer need my ski pass, can I get a refund?
All passes are non refundable Рthe only option is to change the dates of the passes a minimum of 3 days prior to your arrival Рif you are unable to give us advanced notice, we have no means by which to change the pass dates. Once a pass is activated on the first day of skiing, there is no way to change it.

I’ve injured myself mid week and no longer need the pass, can I get a refund?
All passes are non refundable – in the case of injury, your holiday insurance will cover you and they are the first people you should contact. They will require the original receipt that we issued via email.

How can I check my current points balance on my card?
Using the email address provided to us and the password we supply, you can log in anytime to see the balance of your points which you can use in resort for the purpose of discounts and benefits.